COVID 19 related closures and limitations may temporarily affect our work and cause delays in fulfillment. Thanks for being patient while we all adapt! If you have questions about your order please eMail us.
/// SHIPPING TIMES MIGHT VARY EXTREMELY ///
International orders might take up to 8 weeks.
Sorry, there is nothing we can do about it. No promises for Xmass gifts etc. We'll try our best.
THANK Y'ALL!!!! PLEASE STAY SAFE AND GET THAT VAX IF YOU CAN
Please keep in mind this is a DIY project. We'll try to get your order to you ASAP but sometimes it might take a little while longer than you are used to.
Usually we ship once a week.
Should you need your order super-duper courier fast please let us know in the comment section in your order and via eMail.
How do I order?
The easiest way to order and pay is through this big cartel store & PayPal. Simply drop all your chosen products in the cart and checkout. All necessary info will be asked of you.
You can also order via eMail at blackspokeⒶriseup.net. Please make sure that your eMail contains the full shipping address (name, company, street, zip code, district & country) and quantity/ size of your desired products.
We will get back to you asap with all info.
How do I pay?
You can (automatically) pay with PayPal at checkout, if you don't want to use PayPal please order via eMail, bank transfer is possible.
We ship after we have received your payment.
Can I pick up my order?
Yes, you can!
We permanently have a selection of products at
Twelve Monkeys (vegan shop)
open Mon-Sat from 10-20h
If you want specific items please order via eMail, we will assemble them and eMail you when they are ready for pick up.
Refunds & Exchanges
We want you to love what you ordered from Black Spoke. If something is not right, let us know. We gladly accepts returns/exchanges of any defective products within 14 days of date of purchase.
Please note that our items are often produced at a very limited quantity.
e.g. if you want a smaller shirt size we cannot guarantee that we can actually exchange it, if you wish you will be refunded. Retun shipping costs will not be paid by Black Spoke.
Please also note that we are not responsible for items damaged in transit. But, if your order looks like it was eaten by a bear and puked out into your mailbox, please let us know. We'll try and help you out. We pack our items with care.
Als Kleinunternehmer im Sinne von § 19 Abs. 1 UStG wird keine Umsatzsteuer berechnet.